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Quick Info:
LOCATION : 10301 E State Route 350, Raytown, MO 64138
SCHEDULING : Member Services (816) 744-8030 | mypremisehealth.com
LINKS : Appointments | Registration | Eligibility & Cost | Services | FAQ
Notice Regarding Behavioral Health Services:
Lana Jamison has left the Raytown Schools Quality Care Clinic. Premise Health is actively recruiting a new behavioral health counselor and plans to send notification once someone has been hired.
In the meantime, if you need immediate support before the new counselor is available, please refer to the resources below.
For urgent services, should symptoms worsen before your next appointment:
National Suicide Prevention Line: 800-273-8255
If you are experiencing a crisis, please call 911 or go to your local hospital
To access counseling services through the District’s Employee Assistance Program (EAP):
SupportLinc: 1-888-881-5462, or supportlinc.com (group code: raytown)
For more information on SupportLinc, click here or scroll to the bottom of this page
Help is closer than you think.
Raytown Schools Quality Care Clinic offers Behavioral Health sessions with an onsite counselor
Raytown Schools Quality Care Clinic offers Behavioral Health sessions with an onsite counselor
We're here to help you with:
Anxiety or depression
Grief
Healthy coping skills
Loneliness
Relationship issues
Social isolation
Stress
Traumatic stress
And more
One in five people suffer with mental health concerns that can take away from living a happy, productive life.
One in five people suffer with mental health concerns that can take away from living a happy, productive life.
Eligibility
Eligibility
Behavioral Health at Raytown Schools Quality Care Clinic is available to the following individuals enrolled in the Districts' medical insurance plan:
Employees
Pre-Medicare retirees,
Spouses and dependents age 13 and older
Hours
Hours
Behavioral Health counseling services are available at the Raytown Schools Quality Care Clinic during the following hours.
Hours are subject to change. Closed on major holidays.
Monday, Wednesday, Friday
Monday, Wednesday, Friday
Exact hours vary based on need
Exact hours vary based on need
Cost
Cost
Behavioral Health counseling sessions will have the following cost:
How to Schedule an Appointment
How to Schedule an Appointment
You can schedule a Behavioral Health Appointment multiple ways:
Member Services: (816) 744-8030
(Important: Be sure to ask for a Behavioral Health Counseling appointment.)
Online*: mypremisehealth.com
App*: My Premise Health
(available in App Store or Google Play)
(Important: When scheduling online or in the mobile app, be sure to select 'Behavioral Health' from the reason for visit list.)
*Note: If you are logging in or scheduling first the first time, you will need to complete a one-time registration; details available here.
What to Expect
What to Expect
If you’ve never accessed mental health support before, it can feel daunting. Here are some key aspects of the counseling process to help you feel more prepared and comfortable:
First Session: During your first visit, you will discuss your concerns, medical history, and goals, and establish a treatment plan tailored to your needs.
Confidentiality: Your sessions are confidential.
Honesty: Being open and honest will help your counselor understand your situation better.
No Judgement: Counseling is a safe, non-judgmental space.
Participation: Actively participating in the sessions can greatly benefit your progress.
Patience: Progress may take time, and it's important to be patient with yourself and the process.
Questions: Feel free to ask questions about the process, techniques, and what to expect in future sessions.
Additional Behavioral Health Resource:
Additional Behavioral Health Resource:
Employee Assistance Program
Employee Assistance Program
SupportLinc EAP offers you objective, professional assistance at no cost to you or your immediate family. This program is both voluntary and confidential – SupportLinc makes every effort to safeguard your privacy. The call center is open 24 hours a day, 7 days a week, 365 days per year and you will always speak with a live person.
Note: 6 sessions per issue are available.
Eligibility
Available to EVERYONE who works for the Raytown School District and your household family members (spouse/partner, children, etc.)
This is offered separate from the District’s medical insurance.
Cost
All services are available at no cost.
Confidentiality
Strict confidentiality standards ensure no one will know you have accessed the program, without your written permission, except as required by law.
Services
Short-term counseling (in person)
Example reasons: depression/anxiety, relationship issues, grief/loss, family or parenting issues, substance abuse
Initial contact with licensed professional counselor to develop care plan. They will assist in next steps including connecting you with a counselor/therapist for ongoing treatment if needed
Legal consultation
Financial expertise
Identity theft recovery
Dependent care referrals
Child and adult/elder care
Convenience resources
Home improvement, pet care, auto repair, travel, etc.
How to Access SupportLinc
By Phone: 1-888-881-5462 (Available 24/7/365)
Web Portal: supportlinc.com
Mobile App: eConnect (Available in Google Play and App Store)
Group Code: RAYTOWN
How to Get Started
Visit the web or mobile platform
Click ‘Create Account’
Enter Group Code: RAYTOWN
Answer a few questions and create your individual username and password
RQS SupportLinc EAP.pdfGoogle Sites
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